Job Description -

1. Greeting and Seating:

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  Welcome guests warmly and escort them to their tables.

  
  


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  Present menus and introduce daily specials or promotions.

  
  

2. Order Taking:

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  Accurately take food and beverage orders.

  
  


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  Answer questions about the menu, ingredients, and dietary options.

  
  

3. Service Delivery:

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  Serve food and drinks promptly and correctly.

  
  


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  Ensure proper table setup and presentation.

  
  

4. Customer Service:

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  Provide attentive and friendly service throughout the dining experience.

  
  


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  Address guest concerns or complaints professionally and efficiently.

  
  

5. Table Maintenance:

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  Clear plates, refill drinks, and ensure tables are tidy throughout the meal.

  
  


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  Reset tables quickly for the next guests.

  
  

6. Payment Handling:

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  Present checks, process payments, and return change or receipts accurately.

  
  

7. Coordination:

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  Work closely with kitchen and bar staff to ensure timely and accurate order delivery.

  
  

8. Cleanliness and Safety:

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  Follow hygiene, sanitation, and safety protocols.

  
  


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  Maintain cleanliness of the dining area, restrooms, and workstations.

  
  

9. Upselling and Recommendations:

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  Recommend menu items, upsell specials or desserts to increase sales.

  
  

10. Teamwork and Communication:

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  Support colleagues during busy periods.

  
  


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  Communicate effectively with team members and management.